FAQs

General

Please arrive at least 60 minutes prior to the scheduled performance. The main doors open 90 minutes prior to the performance time. The doors to the theater usually open 30 minutes prior to performance time for guests to take their seats.

Concessions are available for all ticketed performances 90 minutes prior to performance time until the performance begins and at intermissions. Bottled water [in plastic bottles] purchased at the Arsht Center is permitted into the theater. The food and beverage policy varies per event. Please ask the theater staff if food and beverage is permitted in the theater. No outside food or beverage will be allowed into the theaters.

As a courtesy to the performers and other audience members, latecomers will not be seated until an appropriate break in the performance occurs once the curtain goes up.

Please note that certain programs are performed without an intermission and therefore no late seating can be offered.

Late guests may view the program from one of the monitors located throughout the lobby until late seating is permitted.

No refunds or exchanges of tickets will be issued for any latecomers to a performance.
Please arrive at least 45 minutes prior to the scheduled performance. As a courtesy to the performers and other audience members, latecomers will not be seated until an appropriate break in the performance occurs once the curtain goes up.

Please note that certain programs are performed without an intermission and therefore no late seating can be offered.

Late guests may view the program from one of the monitors located throughout the lobby until late seating is permitted.

No refunds or exchanges of tickets will be issued for any latecomers to a performance.
The Arsht Center's management reserves the right to deny entry to guests wearing clothing items displaying offensive text and/or images. Guests are also prohibited from being barefooted while walking inside and/or outside the premises. Also any guest with attire that may be perceived by law enforcement or security personnel to be gang attire or gang affiliated may be denied entry.
A variety of light food and beverage is available one hour before the show and during intermissions in the theater lobbies.

Bottled water [in plastic bottles] purchased at the Arsht Center is permitted into the theater. The food and beverage policy varies per event. Please ask the theater staff if food and beverage is permitted in the theater. No outside food or beverage will be allowed into the theaters.

I've Got Kids

A ticket is required for every person attending the show, regardless of age. At the discretion of the presenting company (ex: Miami City Ballet, Florida Grand Opera), “lap seat” tickets may be available for children (age 2 and under) that will sit on the lap of their guardian/parent. Availability and pricing varies and is determined by the presenting company. Contact the box office at tickets@arshtcenter.org or (305) 949-6722 for more information.

Tickets are required for every guest to ensure that the audience size remains within the venue's safe occupancy limit and to allow theater management to accurately inform emergency personnel about the number of persons inside the seating area in the event of an emergency or evacuation.

Parking

Ticketing

Subscribers are patrons who have purchased an entire package of performances in a series; often they are granted the same seat for all performances, exclusive exchange privileges, can purchase additional tickets to their package performances prior to the public on-sales, and depending on the series, may receive a discount. Please visit the Subscription Packages page for more information.
No; Florida Grand Opera, Miami City Ballet and New World Symphony share their performance inventories with the Arsht Center so that tickets are conveniently available through several purchase paths. On the night of a Florida Grand Opera, Miami City Ballet or New World Symphony performance, the partnering organization’s box office staff is on-site with their will call to assist with non-Arsht transactions.
Refunds are not permitted. However, if you are a subscriber you may exchange your ticket for another performance within the same season. Please note your series-specific subscription rules, as restrictions do apply. Non-subscription tickets may be able to be exchanged on a case-by-case basis for a fee. Any exchange must be completed a minimum of 48 hours prior to your performance. For inquiries about exchanges, please call the Arsht Center Box Office at 305.949.6722.
Season Subscriptions, and all Tickets and Additional Tickets purchased under any Subscription, are subject to the Broadway Across America® Standard Season Subscription Terms and Conditions posted on our website at BroadwayAcrossAmerica.com/SubscriberTerms. By purchasing a Season Subscription, you agree to such Terms and Conditions. Prices, shows, artists, dates and times are subject to change at any time without notice. We do not support the reselling of these tickets above face value through any means other than through authorized reselling programs of Broadway Across America. Doing so will constitute a breach of these Season Subscription Terms and Conditions and Account Holders who violate this rule may be subject to revocation of their purchasing status and seats.

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