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Box Office Policies

BOX OFFICE HOURS

PLEASE NOTE OUR NORMAL HOURS OF OPERATION HAVE CHANGED

Monday: CLOSED*
Tuesday through Friday: 12:00pm – 5:00pm
Saturday & Sunday: CLOSED*

* On Mondays and weekends with scheduled performances, the Box Office sales and will call windows will open 4 hours prior to curtain for evening performances and 2 hours prior to curtain for matinee performances.

The Box Office will remain open through the first intermission. If the scheduled performance has no intermission then the box office will close 30 minutes after curtain.

 

REFUNDS AND EXCHANGES
No refunds or exchanges are issued except for season subscription tickets.

The Adrienne Arsht Center is only responsible for the ticketing of patrons from the following sources:

  • Adrienne Arsht Center Box Office
  • Adrienne Arsht Center website
  • Broadway Across America
  • Florida Grand Opera
  • Miami City Ballet
  • New World Symphony

The Adrienne Arsht Center reserves the right to refuse admission and reject any ticket that has been issued by another entity that conflicts with a ticket purchased from one of the sources designated above. A patron holding a revoked ticket will not be permitted into the theater unless they purchase a valid ticket.

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